Federal and State Disaster Individual Assistance Programs Roundtable

Federal and State Disaster Individual Assistance Programs – What They Mean for Your Employees Impacted by Disasters


Disasters can result in confusion and questions about government financial support for individuals. Additionally, as disasters have evolved so too have these programs. In light of such changes, what does a federally or state declared disaster actually mean in regards to possible help for individuals and families? The CRA has convened a panel for a webinar on FEMA assistance, SBA Disaster Loans (they are not just for small businesses), and California State programs.

The purpose of this roundtable webinar was to provide organizations a high level overview of these programs so they can better understand what government support actually covers and who is eligible in the event their employees are impacted by a disaster.


  • Tina Rafftery, FEMA Individual Assistance Branch
  • Yolanda O. Stokes – SBA Office of Disaster Assistance
  • Katrina Palomar – Cal OES Recovery Individual Assistance

Webinar recorded on August 18, 2020

Some Additional Resources

Supporting Employees During Times of Extreme Circumstance Report (CRA, ACP, and BRMA, March 2018)


www.disasterassistance.gov – Survivors can check their area for federally declared disasters, apply for FEMA assistance, check the status of their FEMA application, and find disaster assistance available through other agencies

FEMA Toll-Free Helpline: Disaster survivors may call FEMA toll-free at 800-621-FEMA (3362) to register for assistance or check their application status. Disaster survivors who are deaf, hard of hearing, or have a speech disability and use a Text Telephone (TTY) may call 800-462-7585. Disaster survivors who use 711 or VRS (Video Relay Service), may call 800-621-3362.

SBA Disaster Loan Applications

SBA disaster assistance customer service center – 1-800-659-2955 (TTY: 1-800-877-8339) or by e-mail at disastercustomerservice@sba.gov

California Disaster Relief Resource Guide

Other California Resiliency Alliance Webinars

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