CRA Presented at Continuity Insights 2026

 

Posted: April 30, 2026

On April 27, 2026 our Executive Director, Monika Stoeffl, had the pleasure of presenting at the Continuity Insights Conference in Phoenix, Arizona — one of the nation’s premier gatherings for business continuity and resilience professionals.

In the morning, she — together with Steven Caluris from ChicagoFirst and Deborah Roepke from the Coyote Crisis Collaborative — served on a panel discussing the Strategic Power of Public-Private Partnerships in Building Resilient Communities and Organizations.

In the afternoon Monika drew on her years of experience in cross-sector information sharing to explore a challenge that doesn’t always get the attention it deserves: how the quality of our information shapes the quality of our decisions. In an era defined by artificial intelligence, shifting government policies, and an increasingly fragmented information landscape, the channels through which we receive, process, and share information are changing faster than most of our organizations can adapt. For business continuity and resilience professionals, that’s not just an inconvenience — it’s an operational risk.

Below is an overview of Monika’s afternoon solo presentation.

 

Information Supply Chains Presentation Overview

The concept of the presentation is deceptively simple: information has a supply chain, and like any supply chain, it is vulnerable to disruption, corruption, bottlenecks, and counterfeiting. Understanding those vulnerabilities — and our own role within them — is essential.

The session was organized around five categories of information risk, each illustrated with real-world examples.

1. Hidden Influencers and Assumptions: behind the scenes processes, data confidence assessment, and how sources influence narrative
2. Analysis Flaws: impact of cognitive biases, definitions, and knowledge gaps
3. Tech Glitches: technology failures and issues with models
4. Numbers in Context: understanding the limitations and constraints of isolated numbers
5. Misty Sources: looking at when information becomes separated from its source

Cutting across everything is the growing influence of artificial intelligence. AI introduces new information supply chain risks: the proliferation of synthetic data, the tendency to disconnect findings from primary sources, deep fakes and false narratives, iterative erosion of practitioner skills as reliance on AI increases, and the sheer increase in noise. These aren’t hypothetical futures — they are present realities requiring present-tense awareness.

The presentation ended with a quote from Professor Reuben McDaniel, Jr.: “Information flows across space and time in unpredictable ways, creating new structures and forms as the situation requires.”

 

Presentation Slides

The slide deck from the Continuity Insights presentation is shared below. We hope it serves as a useful reference and conversation starter for your own teams and planning processes.

We’re grateful to the Continuity Insights community for the opportunity to share this work.

If this topic resonates with your work, we’d welcome the conversation. Reach out through the California Resiliency Alliance contact page.